Customer Average Interruption Duration Index (CAIDI) in Minutes
Fort Collins Light & Power reliability in one sentence:
How long, on average, it takes to restore power to a customer experiencing an electric outage.
- The average outage duration decreased from 61.73 minutes to 59.64 minutes.
- Taking into context SAIDI, CAIDI and SAIFI, 21Q2 reliability showed an overall reduction with a small decrease in duration for those customers who experienced an outage, but the increase in frequency of outages overall resulted in a reduction in reliability.