NCV [cps_element object='objective' object_id='167066' field='name']

Voluntary Code Compliance

Case volume was significantly lower during the first quarter due to the unusually mild winter and limited snowfall; however, our voluntary compliance rate remained strong at 93%.

Response Time to Graffiti Removal
  • In Q1, the team addressed 175 issues.
  • The average response time of .99 days, well ahead of the 1.5 day target. This quick response helps deter further vandalism.