This measure represents the average response time to Police Priority 1 calls. Priority 1 calls make up less than 1% of the overall calls for service, however, these are the highest priority of call, one that is an immediate threat to life, a felony-in-progress call, or a call where a weapon is being used. This time is measured from the time the call is received to the time the officer arrives at the scene.

Fort Collins Utilities compliance with the drinking water quality standards in effect for the Water Treatment Facility. The indicator is expressed as the percent of time each year that an individual water treatment facility is in full compliance with applicable drinking water quality requirements.

Injury/Fatal crashes is the number of reported public street crashes involving motor vehicles, bicyclists or pedestrians where someone was injured or killed. 

NIBRS Group A captures multiple crimes within the 3 subcategories (Crimes Against Persons, Crimes Against Property, and Crimes Against Society) and counts up to 10 crimes in a single case. Group A includes all crimes normally listed in Part I crimes as well as narcotics, kidnapping, all sex offenses, weapons violations, fraud, vandalism, and much more. For a full list of what offenses are captured in NIBRS and definitions please visit https://coloradocrimestats.state.co.us/offenses_glossary.aspx

This measure relates to the ability of on-scene firefighters and building sprinklers to prevent fire flashover and the spread of a structure fire.

Fire response time measures the time elapsed from when the citizen/customer dials 911to when the first PFA personnel arrives on-scene. This data includes calls for emergencies in the urban response area of PFA. PFA's target is to respond within 7 minutes, 20 seconds at least 80% of the time. This is aligned with PFA's baseline performance goals under fire service accreditation.