Analysis of Performance
TRAN 2 was updated in 6/2020 for use as a recovery metric in tracking Transfort's Performance during the recovery from COVID-19. Passenger Boardings reflects the scope of Transfort's fixed route service, while Passengers per Service Hour highlights the efficacy of the service. Both 2019 and 2020 data has been included so that comparisons can be made between Timeframes before and during the COVID-19 epidemic.
Graphically, the green bars show monthly or quarterly Passenger Boarding (in thousands) and coincides with the left Y axis. The red line shows the monthly or quarterly Passengers per Service Hour and coincides with the right Y axis.
Monitor ridership trends and resume suspended services when appropriate.
Why Is This Important?
City Organization Impact on Performance
High – Transfort influences fixed route ridership through its choice of routes, stops, schedules and frequency of service, as well as marketing and outreach.