CR C&R 2.1 - Develop recreation and cultural programs that are diverse, inclusive and accessible, and that also drive attendance and cost recovery.

Trained Observer Program – Percentage of Parks and Rec Fac Grounds Ratings With No Problems

This measure is tracked for two quarters annually during the growing season. The Parks average rating met the overall target of 85% "No Problems", but the Recreation facility grounds rating is still below the 85% "No Problem" rating. Difficulties with hiring hourly workers significantly impacted cleanliness of facilities, weed control, and maintaining flower/shrub beds.     

Natural Areas Programs - Cumulative Participation per Capita

In the second quarter, COVID-19 restrictions started lessening while continuing to limit programming and participation, particularly for school programs. There were 1,948 people who attended 93 activities, which is 1,088 people below the target of 3,063 participants. Activities included trailhead tabling, Boys & Girls Club programming, guided hikes, and volunteer projects.

% of citizens responding very good/good - Quality of arts and cultural opportunities in Fort Collins
  • This is an annual metric and is displaying 2019 data.  The survey was not done in 2020, so that year has been removed from the chart.
  • The Cultural Services Department strives to develop programs and activities that support and encourage participation of all ages in arts and culture in our facilities and throughout the community.
Recreation participant survey satisfaction

Overall satisfaction declined slightly during this period, an impact from staff shortages which decreased the ability to provide standard customer service levels. Many customers also expressed frustration with the inability of staff to enforce masking/distance protocols as covid restrictions eased.