% of citizens responding very good/good to the City's performance in - Efficient operation of programs and services
% of citizens responding very good/good to the City's performance in - Overall direction of the City
Average Response Time of Cases Submitted to Access Fort Collins
The City changed technology platforms July 1, 2025, so direct comparison to prior results is not currently available. The average time to close in Q1 was below the five-day target, and is anticipated to continue to decrease in future quarters as staff and external users adapt to the new platform.