HPG HPG 7.1 - Provide world-class municipal services, while recognizing the importance of multi-sector relationships and partnerships at all levels.
% of citizens responding very good/good to the City's performance in - Efficient operation of programs and services
- This is an annual metric with the most recent results from 2022
- The 2023 survey is underway
- Ratings declined 8% in 2022
% of citizens responding very good/good to the City's performance in - Overall direction of the City
2/14/23: Budget will enter the data for 2022 by the Q2 2023 update in May
Average Response Time of Cases Submitted to Access Fort Collins
This is a quarterly metric measuring the average response time to cases submitted into Access Fort Collins. Case totals increased to above average seasonal levels in Q1 and the average response time decreased somewhat to approximately 1.34 business days. The average response time remains well below the three-day target.