Analysis of Performance
Compliance continues to be below our benchmark. This quarter included enforcement on forestry, right of way encroachments and sidewalk snow violations.
We are in the process of filling several vacant positions in Code Compliance including a part time hourly position to help with scooter enforcement and two vacant full-time classified inspector positions.
We anticipate our compliance percentage will begin increase over the next few quarters due to our efforts in being more proactive regarding chronic/problem properties and bringing them into compliance more quickly.
Why Is This Important?
City Organization Impact on Performance
High – The City affects the metric in the following ways: 1) violation notices sent to property owner and tenant explaining the violation and giving a deadline to correct the problem; 2) final notice – this is a posting on the door explaining that the deadline has come, what the violation is, and that they need to correct the violation by the next day in order to avoid abatement or citation; 3) encouragement of residents to call if they need an extension – our violation notices state that they should call us if they have a need for a little more time to correct the violation; 4) Adopt-a-Neighbor program – volunteer program to help elderly or disabled residents with shoveling their sidewalks; and 5) door hangers – for codes that do not require notice be given (i.e. sidewalk snow removal) – we provide a courtesy door hanger on the first offense explaining the code requirement and give them until the following day to correct the violation.