City Employee Cumulative Turnover Rate
Desired Result: Below Target
Analysis of Performance
- This is a quarterly metric.
- In Q4, our annual turnover was 10.6%, with a target of 10%. This metric includes all turnover, including retirement, voluntary resignations, and terminations. Without planned retirements, turnover was 9.5%.
- In Q4 of 2022, turnover was 14.4%.
- Leaders were provided with a 4.5% merit pool to award merit to employees in January 2024. Remaining competitive in our total rewards is paramount.
- The City has developed new leave programs to be competitive with the State of Colorado FAMLI Leave and to promote a family friendly culture.
- The City added infertility benefits to our 2024 benefits package.
- We continue to benefit from full time recruiters to help source candidates as well as assist managers with the hiring process.
Metric Definition
Turnover is a measure of the rate at which employees leave employment with the City. It includes classified and unclassified management employees and all separation reasons (layoffs, and voluntary and involuntary terminations). While turnover is typically measured annually, this report includes turnover reported on a year-to-date basis for each calendar year. The rate is calculated by dividing the total number of employees who separated year-to-date by the average headcount for that reporting period (quarters are cumulative).
Why Is This Important?
Turnover is an important measure for three primary reasons – cost (replacing an employee can cost as much as 200% of the annual compensation for the vacated position), business performance (continuity of operations, productivity) and ability to maintain a qualified workforce.
City Organization Impact on Performance
High – Turnover rate is directly related to the quality and continuity of service provided to citizens. The City is committed to being an employer of choice, however the rate at which employees leave City employment is impacted by factors such as job market, retirement, and personal lifestyle choices.
Benchmark Information
Benchmarking in progress