Electric System Average Interruption Duration Index (SAIDI) in Minutes

Desired Result:  

 
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Created with Highcharts 8.2.0Desired Result = Below TargetMinutesTargetLong Term Goal - American Public Power AssociationAnnual Regional AvgFort Collins SAIDIQ1 2019Q2 2019Q3 2019Q4 2019Q1 2020Q2 2020Q3 2020Q4 2020Q1 2021Q2 2021Q3 2021Q4 2021Q1 2022Q2 2022Q3 2022Q4 2022Q1 2023Q2 2023Q3 2023Q4 2023Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 20250:0010:0020:0030:0040:00
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Analysis of Performance

Fort Collins Light & Power reliability in one sentence: On average, a customer in Fort Collins can expect a 10.57-minute outage every year.

SAIDI is how long, on average, each customer was without power in the last year.

The Q2-25 SAIDI value increased slightly to 10.57 minutes from 11.57 minutes compared to the 12-month measurement period for Q1-25.

Taking into context SAIFI, SAIDI, and CAIDI Q2-25 reliability showed a similar frequency of outages (60 outages versus last quarter's 71), and a decrease of 1,288 overall customer outage hours (14,195 hours versus last quarter’s 15,483 hours) for the 12-month, measurement period for Q2. But, for those customers who experienced an outage, the average outage time increased from 44.44 minutes to 49.89 minutes.

The slight decrease in customer hours for outages is viewed as very minor from the previous quarter, with 21 primary cable failures, 2 - 200-amp Multi-Position Junction, 15 - Single Phase transformers, 3 - 200-amp standoff junctions, 11 transformers, and 1-600 amp splice, with the remaining outage hours all being associated with secondary service connections and cable.



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Metric Definition
The electric distribution System Average Interruption Duration Index (SAIDI) is a description of the length of time all customers would have been out of power if the total number of hours out of service over the last 12 months were to be shared, and it is typically measured in minutes. The number of outages as well as the time between the start of an outage and the restoration of electric service have a bearing on this number.
Why Is This Important?
SAIDI provides our customers with a sense of how well Fort Collins Utilities responds to outages.  Because SAIDI is an industry standard measure, it allows current and perspective customers to compare our quality of service to other communities.
City Organization Impact on Performance
High – Reliable electric service depends on quality installation and maintenance of utility infrastructure to avoid service interruptions and sufficient resources to respond quickly to outages as they occur.  Fort Collins Light and Power is directly responsible for both of these tasks.
Benchmark Information
This metric contains regional and national benchmark data that compares the City's performance to other public utilities. The regional benchmark accounts for local factors that impact performance on this metric; the national benchmark compares Fort Collins' performance to national "best practices."