Analysis of Performance
Fort Collins Light & Power reliability in one sentence:
On average, a customer in Fort Collins can expect a 48 minute outage about every four years.
- SAIDI is how long, on average, each customer was without power in the last year.
- The 20Q3 SAIDI number improved to 10.82 minutes from 17.22 minutes in 20Q2.
- Taking into context SAIDI, CAIDI and SAIFI, reliability shows some overall improvement with a decrease in both duration and frequency of outages. The decrease in frequency and customer-hours out is primarily because of a reduction in equipment failures.
Why Is This Important?
City Organization Impact on Performance
High – Reliable electric service depends on quality installation and maintenance of utility infrastructure to avoid service interruptions and sufficient resources to respond quickly to outages as they occur. Fort Collins Light and Power is directly responsible for both of these tasks.